You have the right to return ordered items within 14 days. Contrastshop covers the cost for the postage from an order value of at least 40 Euro from within Austria. Items must be in their original packaging with all labels attached, and in a resellable shape. We reserve the right to withhold return if the item is visibly worn, damaged, marked, washed, smells of smoke, aftershave, perfume, deodorant, or is any condition that we deem renders the item un-saleable. For orders outside Austria does the customer cover the cost of returnning the package. Please note that refunds might take up to 14 working days to appear on your statement. For further questions or suggestions do not hesitate to contact us at firstname.lastname@example.orgYou have three options for returning unused merchandise ordered through our website:
Credit: You can send your item back and receive an immediate credit on your account and use it by your next order.
Exchange: You can make an immediate exchange for a different product. As soon as we receive your item back, we’ll send your exchange merchandise straight back out to you.
Refund: If you can’t find anything else you want, then let us know in wriitng please and we will refund your payment (We will credit your original payment method less shipping and handling charges).